Please use this identifier to cite or link to this item: http://repositorio.unitau.br/jspui/handle/20.500.11874/2300
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dc.contributor.authorDe Mascarenhas R.A.D.pt_BR
dc.contributor.authorSantos, Vilma da Silvapt_BR
dc.contributor.authorOliveira, Edson Aparecida de Araujo Queridopt_BR
dc.contributor.authorDe Melo F.C.L.pt_BR
dc.date.accessioned2019-09-12T16:33:10Z-
dc.date.available2019-09-12T16:33:10Z-
dc.date.issued2010-
dc.citation.volume2pt_BR
dc.citation.spage1402-
dc.citation.epage1417-
dc.identifier.isbn9781617820168-
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84893266716&partnerID=40&md5=31cdb382cbbe7de9f8be98421309424a-
dc.identifier.urihttp://repositorio.unitau.br/jspui/handle/20.500.11874/2300-
dc.description.abstractOrganizations seek more and more ways to improve their performance and for that, they outsource to companies that have a quality, environment and occupational health and safety management, arguing that the deployment of these systems contributes to the development of the quality of their products and services while promoting the protection of the environment and social aspects, including those covering or relating to its employees. It presented the process and the results obtained with the implementation of Integrated Management Systems (IMS) that are related to Quality, Environmental Management and Safety and Occupational Health Management, in a service company, located in the Vale do Paraíba Paulista, Sao Paulo State. For this, there was literature, exploratory and documental research, combined with the descriptive case study of a service company, when was found that the IMS implementation became a strategic contribution to the survival of the company, making it more competitive, profitable and in line with the requirements of quality, environment and safety.en
dc.description.provenanceMade available in DSpace on 2019-09-12T16:33:10Z (GMT). No. of bitstreams: 0 Previous issue date: 2010en
dc.languagePortuguêspt_BR
dc.publisher.countryBrasilpt_BR
dc.relation.ispartof65th ABM International Congress, 18th IFHTSE Congress and 1st TMS/ABM International Materials Congress 2010-
dc.relation.haspart65th ABM International Congress, 18th IFHTSE Congress and 1st TMS/ABM International Materials Congress 2010-
dc.rightsAcesso Restritopt_BR
dc.sourceScopuspt_BR
dc.subject.otherEnvironmenten
dc.subject.otherHealth occupationalen
dc.subject.otherIntegrated management systemen
dc.subject.otherQualityen
dc.subject.otherSafetyen
dc.subject.otherEnvironmenten
dc.subject.otherEnvironment and Safetyen
dc.subject.otherIntegrated management systemsen
dc.subject.otherIntegrated systemsen
dc.subject.otherOccupational healthen
dc.subject.otherOccupational health and safetyen
dc.subject.otherProducts and servicesen
dc.subject.otherProtection of the environmentsen
dc.subject.otherAccident preventionen
dc.subject.otherHuman resource managementen
dc.subject.otherImage qualityen
dc.subject.otherIndustrial hygieneen
dc.subject.otherIndustryen
dc.subject.otherIntegrated controlen
dc.subject.otherSocial aspectsen
dc.subject.otherEnvironmental managementen
dc.titleIntegrated systems of management as strategy in the rendering of services: A case application [Sistemas de gestão integrados (SGI) como estratégia na prestação de serviços: Uma aplicação de caso]en
dc.typeTrabalho apresentado em eventopt_BR
dc.description.affiliationDe Mascarenhas, R.A.D., Programa de Pós-Graduação em Gestão e Desenvolvimento Regional, Universidade de Taubaté, Brazil-
dc.description.affiliationDa Silva Santos, V., Programa de Pós-Graduação em Gestão e Desenvolvimento Regional, Universidade de Taubaté, Brazil-
dc.description.affiliationDe Araújo Querido Oliveira, E.A., Programa de Pós-Graduação em Gestão e Desenvolvimento Regional, Universidade de Taubaté, Brazil-
dc.description.affiliationDe Melo, F.C.L., Programa de Pós-Graduação em Gestão e Desenvolvimento Regional, Universidade de Taubaté, Brazil-
dc.identifier.scopus2-s2.0-84893266716-
dc.contributor.scopus56021548300pt_BR
dc.contributor.scopus56022144300pt_BR
dc.contributor.scopus55947468400pt_BR
dc.contributor.scopus6701386301pt_BR
Appears in Collections:Trabalhos Apresentados em Eventos
Artigos de Periódicos

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